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THE ESSENCE OF THE BRAND
INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOM DUTIES & IMPORT TAXES.

Warranty terms

At Essence Yogi, we care about the quality of our products and want you to feel confident when shopping with us.

Our warranty applies to eligible products that have a manufacturing defect or quality issue that was present when the product was received. If you believe your item has a manufacturing defect, please contact us as soon as possible with your order information and clear photos or videos showing the issue.

What Is Covered

Our warranty may cover manufacturing defects such as defective stitching, faulty construction, or other issues resulting from the manufacturing process.

What Is Not Covered

The warranty does not normally cover damage caused by normal wear and tear, improper washing or care, accidents, misuse, alterations, or damage caused after the product has been received.

Please follow the care instructions provided with your product to help maintain its quality and longevity.

How to Make a Warranty Claim

To submit a claim, contact our customer service team with your order number, a description of the issue, and clear photos or videos when requested. Our team will review the claim and determine the appropriate resolution.

Depending on the circumstances, an approved claim may result in a replacement, repair, store credit, or another appropriate solution.

Essence Yogi reserves the right to review each claim individually. Warranty coverage may vary depending on the product and applicable consumer protection laws.

For questions or warranty assistance, please contact us through our Contact Us page.